Need assistance? Fill out the form or follow the instructions provided!

This Help Center was created to ensure you get the fastest possible resolution to your inquiry, whether through self-help or by having your email directed to the appropriate department.

Please note: We created this Help Center to make it easier for you to find answers on your own. If you are given instructions to solve your issue through the drop-down menu, please follow them before contacting us. This will always be the quickest way to get the answers you’re looking for.

We are currently experiencing a large increase in customer requests. We aim to reply within 24–48 hours, but please be patient while we work on responding to your inquiry.

If your request is not urgent, please wait 5 days before emailing us in case your order has not yet been dispatched.

The current dispatch time is 8–14 days.

If your matter is urgent, please send us a direct message on Instagram.

If you do not receive an email reply within 12 hours, please check your spam folder and click “Report not spam” to ensure our response appears in your inbox.